Please review our refund and credit policy carefully:
1. Full Refund – Until Friday, June 12, 2026 a. A 100% refund will be issued for cancellation requests made on or before Friday, June 12th, 2026.
2. Credit Only – June 15 to June 26, 2026 a. No refunds will be issued after June 12th. b. Cancellation requests made between Saturday, June 13th and Friday, June 26th, 2026 will be eligible for a credit only. c. Credits must be used within one year toward any PACC program or service.
3. No Refund or Credit – After Friday, June 26, 2026 a. No refunds or credits will be issued for cancellations made after Friday, June 26th, 2026. b. The only exception is if the family is able to find another participant to take their child’s spot. In that case, a full refund will be issued once the replacement is confirmed, paid, and registered. c. No refunds or credits will be provided for Missed days, Early withdrawals, and Dismissals due to behavioral issues or violations of program policies d. Please Note: When you register, you are reserving a spot in the program. Whether or not your child attends all days, the seat has been held and staffed for your child. Attendance is the responsibility of the family.
4. Medical Emergencies & Extenuating Circumstances a. In the event of a documented medical emergency or other extenuating circumstance, a credit only may be issued at PACC’s discretion. b. All such credits must be used within one year.
5. How to Request a Refund or Credit a. All requests must be submitted in writing via email to the Office Manager:[email protected] and CC our Finance Manager,[email protected] b. Please include: Your child’s full name, Reason for the request and any supporting documentation (proof is required). c. Approved refunds or credits (when applicable) will be processed within 2–3 weeks.